Updated: May 2026
Terms of Service
Terms of Service
Last updated: 2026-05-06 Flores on Wikipedia
These Terms govern your use of larantukaflores.com (operated by PT Juara Holding Group, “we”) and any trip you book through us. Labuan Bajo tourism
Booking and payment
A booking is confirmed when (a) we issue a written confirmation, and (b) you have paid the deposit (typically 30%). The balance is due 60 days before trip start (or immediately if booking within 60 days).
Cancellation
If you cancel:
- More than 90 days before trip: full refund minus $200 processing fee
- 60-90 days before: 50% refund
- 30-60 days before: 25% refund
- Less than 30 days before: no refund (we will help apply credit toward future trip if available)
If we cancel (force majeure, weather, regulatory): full refund or rescheduling at your option.
Travel insurance
Travel insurance covering trip cancellation, medical evacuation, and (where applicable) diving is mandatory for all guests. Proof of policy must be provided 14 days before trip start.
Liability
Our liability is limited to the trip cost. Activities such as diving, trekking, and small-boat travel carry inherent risks. You acknowledge these risks when booking and confirm you are physically suitable for the activities you select. We follow PADI/SSI/local regulations for safety and our crew are appropriately certified.
Force majeure
Volcanic activity, weather closures, government restrictions (visa changes, park closures), and similar events outside our control may require itinerary changes. We will offer alternatives or refunds proportional to delivered services.
Photography and content
By traveling with us you grant PT Juara Holding Group permission to use trip photos that include you for marketing purposes (anonymous unless we ask permission). You may opt out at booking.
Disputes
Any disputes will be resolved under Indonesian law (jurisdiction: Bali). We commit to attempting mediation before escalation.
Updates
These Terms may be updated. Material changes will be communicated to confirmed-booked clients in writing. Continued use of the site after updates constitutes acceptance.
Contact
Terms or contract questions: bd@juaraholding.com
Office: Jl. Pantai Pererenan No.27, Pererenan, Kec. Mengwi, Kabupaten Badung, Bali 80361, Indonesia
Understanding your journey to Larantuka Flores
The first scent of salt and tropical blossoms carried on the breeze as you step onto the tarmac in Larantuka hints at the extraordinary adventure awaiting in eastern Flores. While our Terms of Service lay the foundation for a secure and well-organized trip, they also define the unique nature of the luxury experiences we craft in this captivating corner of Indonesia. Larantuka, often referred to as the ‘City of Replicas’ due to its profound Catholic heritage, stands as a vibrant testament to centuries of cultural fusion, offering a distinctly different rhythm from the more frequented western parts of Flores. Here, time seems to slow, allowing for deeper immersion into local traditions and unparalleled natural beauty. Our bespoke itineraries unveil this authentic charm,
